Refund policy

Last updated: 29 October 2026

We want you to be happy with every order from Trendskick India. Our products ship directly from partner warehouses in India, so please read these terms before you buy.

1. Report a problem within 48 hours

If your order arrives damaged, defective, wrong or with items missing, contact us within 48 hours of delivery on WhatsApp +91 95028 20699 or email hello@trendskick.in with your order number, an unboxing video showing the sealed package being opened and the problem clearly, and photos of the product and shipping label. Requests received after 48 hours, or without an unboxing video, may not be accepted.

2. What we will do

  • Damaged, defective or wrong item: a free replacement or a full refund of the product price, after we verify your video.
  • Missing item: we send the missing item, or refund it if we cannot.
  • Electronic products: reviewed case by case based on the unboxing video.

3. Refund within 7 days

Once your request is approved (and the item is received back, if we ask for it), your refund is processed within 7 days to your original payment method (UPI, card, net banking or wallet). Your bank may take a few extra days to show it.

4. Items we cannot return

  • Change-of-mind returns, or items used, washed, opened or damaged after delivery
  • Personal care, beauty and hygiene products once opened
  • Items marked as non-returnable on the product page

5. Return shipping

If we ask you to send an item back, we will share the return address and instructions. Please use a tracked courier. Delivery is free on all orders, so no shipping amount is refunded.

6. Refused or undelivered parcels

If a parcel is refused at the door, or cannot be delivered because of a wrong address or unreachable phone number, the forward and return courier charges are deducted from your refund.

7. Order cancellation

You can cancel an order before it is dispatched by messaging us on WhatsApp or email. Once shipped, it cannot be cancelled.

Contact

Trendskick India, Hyderabad, Telangana
WhatsApp: +91 95028 20699
Email: hello@trendskick.in